Shipping Policy
At Dana-Might, every order is packed with care to ensure your cookies arrive fresh and ready to enjoy.
Processing Time
Orders are typically processed within 1–2 business days. Once your order has been packed and prepared for shipment, you will receive a confirmation email containing tracking information.
Shipping & Delivery
After shipment, most orders arrive within 2–5 business days depending on destination and carrier transit times.
Delivery estimates are provided by the shipping carrier and may vary during holidays, severe weather, or periods of increased shipping volume.
Freshness Commitment
Dana-Might cookies are designed to ship safely at room temperature and do not require refrigeration during transit. Our packaging is designed to help maintain the soft, bakery-style texture and freshness our cookies are known for.
Shipping Address Accuracy
Please verify that your shipping address is correct before completing checkout. Dana-Might is not responsible for delays, lost shipments, or delivery issues resulting from incorrect or incomplete address information provided at checkout.
Once an order has been shipped, we are unable to modify, reroute, or intercept the package.
Damaged Orders
If your order arrives damaged or if there is an issue with delivery, please contact us within 48 hours of receiving your package.
To help us resolve the issue quickly, please include:
- Your order number
- Photos of the package and products
- A brief description of the issue
Questions?
If you have any questions about shipping or an existing order, please contact us:
Dana-Might
881 Seven Oaks Blvd, Suite 730
Smyrna, TN 37167
Email: dana@dana-might.com
Phone: 541-543-0139
We are committed to providing a great customer experience and will do our best to make things right.